I AM always challenged by the word “balance” because of the possibilities it offers and limitations it represents. One major limitation balance presents is its very longevity! ln life, permanence of balance is not possible as environment and attitude are generally dynamic and sometimes radical. This means that whatever is the context, “balance” always require continuous efforts. As we say, there is nothing constant in this world except change and therefore to “balance” in changing environment appears as biggest challenge.

Now, when I imagine the challenge in the light of work-life balance, it takes many metaphors — physical, mental, intellectual as well as emotional and, therefore, becomes interesting subject to discuss. We all want and wish it, but seldom achieve it. When I look around me to analyse if many have achieved this balance, not many faces come to my mind. But few who have achieved it are the people who have not only always been conscious of this, balance but constantly perused it in changing environment on everyday basis.

lt is also a fact that we give our best when in perfect balance. It’s like a race — a person runs best when he or she is able to balance his body perfectly. What one achieves as the outcome of this race is matter of direction, but balance is a necessity to give in the best. Not surprising that organisations are realizing that in order to get the best of their employees, they need to contribute to this “balance”. ‘I like my job, I have wonderful family, but I feel that I am stretched to the limit. ln never seem to have enough time to do my work and still have time for family or things I really want to do’. This is a popular topic of discussion. High level of stress is often associated with conflicting demands of work and home. However, one survey showed that majority of employees’ rate balancing work and family as more important than any other employment factors including job satisfaction. It’s not surprising that work-life balance has a critical impact on the employee commitment and associated satisfaction level. Considering organisational and employee needs for a common goal, we at Almtel Lucent have successfully cultivated and implemented certain practices to demolish some of the causes which act as hindrance in achieving this balance. ln my view, these are ignorance, stress and low effectiveness.

Ignorance is countered by group or individual communication whereas de-stressing the individual and the work environment is achieved through creation of communication forums for free expression as sharing is one of the best stress reliever. A direct link to head of organisation to provide opportunity for free and open communication to all employees across levels, irrespective to hierarchical boundaries . Opportunity to relax body through physical exercises is provided through gymnasium and concierge service is provided to help employees with their personal work so as to spare quality time on week ends.

Increase effectiveness: various formal as well as informal forums are created to improve effectiveness of an individual.

Formal forums are internal and external training. Workshops are organized to practice time management skills and to develop ability to differentiate between urgent and important. Since effectiveness is to do more and better as a team, we organize informal time among the team members including ‘Fun Fridays‘ . Involvement of family and friends is achieved through family get-together.

Above initiatives are not exhaustive, but indicative. We all like fresh air to keep our body and mind fresh, healthy, effective and pleasant. My effort is to provide that fresh air without limitation so that each one of them can see sky and aim for it. The idea is to give each one of them enough freedom to feel empowered, responsible and motivated. At the end, I would repeat, organisation or peers, family or support groups can only help to a certain extent with motivation and guidance but creating the proper balance, ultimately depends on the receptiveness and consciousness of the individual. And, therefore, the people who achieve work-life balance are those who recognize the importance and consciously put continuous effort to achieve balance by putting ‘will’ behind their ‘wish’!

India Celebrating 500 Million

Thiru A Raja ji – Honorable Minister for Communication & IT, Shri Vincent Pala ji – Minister for Water Resources , Shri Venugopal Dhoot ji – Chairman CMAI , Shri PJ Thomas ji – Secretary Telecom , Dr. JS Sarma ji – Chairman TRAI , Shri NK Goyal – President CMAI , Distinguished Guests , Friends from Telecom & IT Industry , Friends from Media , Ladies and Gentlemen
It’s an honor for CMAI to organize this celebration on historic occasion of achievement of 500 million subscribers by Indian Telecom Industry. And its honor for me to congratulate Honorable Minister for this exceptional achievement . I would also like to congratulate all stake holders of Telecom Industry including Policy makers , Regulator , Service providers , Operators , Infrastructure providers ,Vendors and above all : the Indian Mobile consumer !!
Today , someone , who needs a big thank you is Indian mobile consumer , who not only adopted the technology so well but also extended a hand of understanding by sometimes overlooking the shortcomings of service.

As you may be aware .. that CMAI is the only ICT Association, which has all stake holders of ICT Industry.. as its members including Service providers , Operators , Infrastructure providers and Vendors. The objectives of CMAI is to create a platform, where all stake holders of Telecom/ IT Industry , Policy Makers and International Associations can work together

– For creating value for the Indian Telecom / IT Sector

– As well as

– To ensure Quality and Affordable Products & Services to the Indian consumers.

Therefore , at CMAI , it’s our endeavor to take a balanced view on all policy matters and always keep the interest of consumers as supreme.

Sir, you have been successful in leading India to achieve 500 million subscribers before the projected date and you have also been very successful in introducing competition , which has finally benefited the Indian consumer.

Sir , A lot has been done in Indian Telecom Industry and we all recognise that. But a lot needs to be done and we all should be conscious of that.

Today , Indian urban consumer is happy with availability and tariff of mobile services but the rural consumer is still struggling with both availability as well as tariffs. The average tele density in urban India is anywhere between 70 to more than 100% but in rural areas it is still below 20%.

Sir , actually the requirement of communication is more for those , who are lagging behind in society . And to achieve inclusive growth , we need to achieve at least 40% Teledensity in rural India .

Today , the consumer is happy with the marketing network but not happy with the customer service ; consumer is happy with the quality of mobile phones but certainly not happy with the quality of network and so on . These are some of the observations , all of us have .

Sir , keeping the interest of consumer as paramount , with your permission , I would like to table few suggestions so that we not only achieve World’s highest number of mobile consumers in India but we also achieve world’s highest percentage of satisfied Mobile consumers in India .

1. Honorable minister , The first suggestion of CMAI is regarding your dream and promise to deliver the mobile services to consumers at @10 paisa per minutes. CMAI feels that this promise cannot be achieved by only introducing competition but radical measures are required with regard to the policy of Call Termination Charges . CMAI would request Honorable Minister and TRAI to consider the suggestion of making call termination charges as Zero.

This will not only finally bring down the prices at @10 paisa per minutes but would also allow new operators to compete fairly at even platform in the market place and it will ultimately benefit consumers.

2. Sir , the second suggestion is regarding the spectrum policy . Considering the delays in availability of spectrum to the operators as well as delays in auction of 3G and Wimax spectrum , which has introduced obvious delay in collection of auction funds by Government , CMAI feels that perhaps time has come for Government to introduce a Long Term Spectrum Policy. This will not only bring consistency in approach of Government towards spectrum but will help operators in long term planning . Since the policy will facilitate efficient uses of spectrum , it will bring down prices further thus benefiting the consumers.

3. Our third suggestion is regarding Quality of service . Sir, the quality of service is a very sensitive issue and various surveys are available ; in fact some of them were done by the leading newspaper showing that call drops are universal phenomena across networks. How to bring improvement in the quality of telecom network to avoid call drops is the biggest issue today.

While TRAI does monitor the quality of service but perhaps it should introduce special steps to assess and monitor the quality of networks on proactive basis . May be , there is a need of penalty or incentive system for the network quality of the operators. CMAI looks forward to some proactive policy with regard to monitoring of Quality of service for consumers.

4. Our fourth suggestion : to strengthen local manufacturing for telecom Industry so as to meet at least 2/3 of future requirements of Indian Telecom Industry through local manufacturing .

Sir , Unlike most of the large telecom countries , the telecom manufacturing industry in India is comparatively very small in spite of India being the largest market in the world. This has led to only one sided growth , which is not beneficial to the country in the long run.

Since India is looking forward to 400 million new mobile consumers in next 4 years , no Vendor should hesitate to manufacture equipments in India , should there be policy to motivate and incentivise local manufacturing.

CMAI suggests that a new policy for local manufacturing be introduced , which will not only bring down the prices of equipments but would also provide employment to thousands of youths of India.

5. Sir , the last suggestion is to deal with a very important yet a neglected issue and here the Ministry of Law and Justice is to take appropriate action.

Today, India has nearly 500 million mobile consumers and expected to grow to a base of 800 million in next 4 years. Mobile Service is one service , which is being used 24×7 by maximum number of Indians. The only other service, which comes little close …is the electricity. While uses of electricity can be planned and also there are alternate methods to fulfill the need of electricity , there is practically no alternate to mobile services. Additionally , the collateral damages due to poor mobile services are very high.

Yet , it’s really difficult for a mobile consumer to address his complaint if the operator does not suitably address his issues. The most common complaints , which all of us face , are : Call drops , Unsatisfactory customer service and billing issues.

The only available forum today …for such consumers is TRAI but TRAI is not really equipped to handle individual complaints. This does not leave …any recourse to the troubled consumer.. and there is practically no place ..where he can approach for quick justice.

CMAI has requested Honorable Minister of Law & Justice Dr. Veerappa Moilly to consider setting up special and exclusive “Mobile Consumer Courts” . The Mobile consumer courts can be set up on the same line as that of existing consumer courts.

CMAI feels that this step will go a long way in protecting the rights of mobile consumers and at the same time will make operators much more conscious towards quality of network and customer service.
CMAI is pleased to inform the Honorable Minister that Dr. Veerappa Moily has assured that the suggestion of “ Mobile Consumer Courts” will be considered seriously by his Ministry.

CMAI requests a line of support from Telecom Ministry for this cause and feels that with the support of Telecom Ministry, “Mobile Consumer Courts” will become a reality very soon.

Sir , CMAI is committed to balanced approach on all issues concerning Telecom Industry as well as Telecom consumers and we shall continue to bring Industry as well as consumers’ issues to your notice for your attention.

Honorable Minister , We look forward to your leadership in achieving many more heights including the World’s largest number of satisfied mobile consumers in India.

Thank you.

Role of ICT in Judicial reforms , 6th Nov 2009

Sri Veerappa Moily ji – Honorable Minister for Law and Justice, Shri Venugopal Dhoot ji – Chairman CMAI, Shri Wajahat Habibullah ji – Chief Information Commissioner , Shri D R Meena ji – Secretary (Law) , Prof. V. N. Rajasekharan Pillai, Vice-Chancellor, IGNOU , Shri CP Gurnanai – CEO of Mahindra Satyam, Shri Tanmoy Chakrabarty – Vice President of TCS, Shri NK Goyal – President CMAI , Distinguished Guests , Friends from ICT Industry and Media , Ladies and Gentlemen

Shri Venugopal ji has just shared his views on the role of ICT in Judicial reforms and he quoted some very relevant examples of some countries , where ICT reforms have been very very successful.

I would like to take few minutes to highlight the objectives of this seminar .

As you may be aware , CMAI is the only ICT Association, which has all stake holders of ICT Industry.. as its members including Service providers , Operators , Infrastructure providers and Vendors. The objectives of CMAI is to create a platform, where all stake holders of Telecom/ IT Industry , Policy Makers and International Associations can work together

– For creating value for the Indian Telecom / IT Sector

And

– To ensure Quality and Affordable Products & Services to the Indian consumers.

The very thought about the subject of seminar was driven from the overall objective of CMAI and our discussions with Shri Dhoot.

1. The first objective of seminar is to discuss the ways in which ICT can make a real difference in delivering the justice to the common citizen of India. I have read in the news paper that the current backlog of cases in courts will take more than 300 years to clear ..even if we do not consider new cases to be filed in those years. To get justice in reasonable time is a big challenge .

And To my mind …process of justice passes through 4 stages and they are

a. Process of Filing the case

b. Process of Hearing of case

c. Process of Delivery of Judgment

d. And making information of the judgment available to others.

To bring efficiency , we must reform all 4 stages .

While I leave it to experts to tell us how much improvement ICT can make in delivery of judgment , I am sure that ICT can contribute a lot in improving efficiency of Filing process, Hearing process and making the information on judgment available to public at large. We shall hear the views of experts shortly on this.

2. The second objective of seminar is to deal with a very important yet a neglected issue and this relates to the consumers of Mobile services. India today has 500 million mobile customers and expected to grow to a base of 800 million customers in next 4-5 years. This is one service , which is being used 24×7 by maximum number of Indians. The only other service, that comes little close …is the electricity. While uses of electricity can be planned and also there are alternate methods to fulfill the need of electricity , there is practically no alternate to mobile services. Additionally , the collateral damages due to poor mobile services are very high.

Yet , it’s really difficult for a mobile consumer to address his complaint if the operator does not suitably address his issues. The most common complaints are : Call drops , unsatisfactory customer service and billing issues.

The only forum today …for such consumers is TRAI but TRAI is not really equipped to handle individual complaints. This does not leave …any recourse to the troubled consumer.. And there is practically no place ..Where he can approach for quick justice.

Considering the fact that Mobile services are to be used by 800 million people , it is high time that some appropriate steps are taken by Government to deal with the situation.

Therefore , the second objective of today’s seminar is to highlight the need for special efforts in addressing the issue of rights of Mobile consumers.

CMAI , would request Honorable Minister to consider setting up special and exclusive “Mobile Consumer Courts” . The Mobile consumer courts can be set up on the same line as that of existing consumer courts. It will go a long way in protecting the rights of mobile consumers and at the same time will make operators much more conscious towards quality of network and customer service.

After speaking about these 2 objectives of this seminar , I would like to say something in wider context.

Based on culture , performance and objectivity – various countries can be divided in 3 main categories – Un-successful Countries ( we need not look very far to find some of them) , successful countries and Great countries.

Our leaders , constitution , democratic system , Government , Industrialists , workers , farmers and common man – all of them have put in their herculean efforts in making our country – India – as a successful country. We are reconised worldwide today for our performance and potential.

But .. How can we become a great country ?

There could be many things , which are required for us in becoming a great country and I am not discussing those qualities and requirements here in this seminar. But one thing , without which , no country can become a great country – and that is …its ability to deliver justice to every citizen and in reasonable time frame.

In childhood , every time there was a description of a great king , it used to be like this “ there was a great king with the name xxx. He was very fair and always used to do justice to its citizen”.

In my view , if we are ambitious for becoming Great country then we have to do several reforms in the legal process …i.e.

To make justice process simple ,

To make justice available to everyone

And

To deliver justice within reasonable time.

I know it’s a very big ambitious but I am sure that under the leadership of Honorable Minister , the Government will take steps to fulfill this ambition.

A lot has been done and we all recognise that. But much more needs to be done and we should be conscious of that.

Before I finish my address , I would like to say 2 lines in Hindi , which I find are most appropriate to define the challenging situation today :

ज़िन्दगी की असली उड़ान अभी बाकी है ,
आपके इरादों का इम्तेहान अभी बाकी है ,
अभी तो नापी है मुठ्ठी भर ज़मीन आपने ,
आपके इरादों का आसमान अभी बाकी है !

Thank you !

About 300 million Indians still do not have access to electricity. The Electricity Bill, 2003, had promised power for everyone by 2012 but, like every other promise, this commitment remains unfulfilled.India’s progress from 1,300 MW of power capacity; in 1950 to the current 238,000 MW may create satisfactory impression until China reminds us of its progress from 2,300 MW to 1,200,000 MW during the same period. And, though India has an installed capacity of 238,000 Mw, this is not what is transmitted from power plants.

The country’s of 70 per cent only power load factor (PLF) allows 170,000 MW to be transmitted. And the combined transmission, distribution and commercial losses of 27 per cent make sure that 124,000 MW only – 52 per cent of the total generation capacity – reaches the consumers.

The power sector of India is facing its worst crisis today. Though the XIIth Plan’s (2012-17) power generation (already reduced) target of 88,000 MW assumes close to 70 per cent contribution from coal-based power, there seems to be no credible plan for the coal availability. At the current annual production level of Coal India (460 million tonnes, growing at 5 per cent) and current annual imports of 16$ million tonnes, India would still need 150-200 million tonnes of additional coal to achieve the plan. The coal scam has added even more uncertainty and made it impossible to achieve any decision relating to coal allocation, thus forcing many plants to remain idle, facing the prospect of NPAs and making some non-starters.

On the other side, the power distribution sector, with annual losses of £90,000 crore, is facing unprecedented bad time. Though the government has given interest moratorium to most state power distribution companies on condition of reduction in distribution losses and filing of regular price increase petition, the state politicians across the party lines are not playing the ball. Free power to agriculture, coupled with organised theft of power and mismanagement of distribution network, has brought the distribution sector to the verge of bankruptcy.

For most of hydro and nuclear projects, the environmental clearances have become impossible to achieve. The solar power sector has done better than other sectors, but its prices are still far above the prices of thermal and hydro plants. At the unit rate of Rupee 7-8, the government target of 20,000 MW capacity by 2023 from the current level of 1,000 MW reflects a huge subsidy of at least £50,000 crore per year.

Though the problems of power sector may seem insurmountable, actually all it needs is the political will and nothing more. The most critical issue of thermal power plants is availability of coal. The government should either privatize Coal India or make it solely responsible to meet all coal demand of the country, be it indigenous or imported. The role of power plants should be redefined as a conversion plant, converting coal to power and let the earnings of power plants be limited to capacity charges (conversion charges) only. Freeing up thermal power plants from the dependence of coal will not only refocus entrepreneurs into building projects, but would also help Coal India to plan better.

Of course, the government should create a body for quality check on Coal India. All future thermal plants should either be located at pit heads or in coastal areas, to avoid unnecessary transportation of coal. Similar methods should be adopted for gas-based power plants too.

Looking at environmental challenges in putting up big hydro projects, the government should encourage mini and micro hydro plants by giving necessary encouragement/subsidy. Solar energy can become the saving grace for India. Like rain harvesting, putting solar panels should be made compulsory for every housing unit. This will not only improve the price points, but would also ease the power distribution and transmission infrastructure to a large extent. To encourage research in the area of solar energy, the government should set up “Centres of excellence’ for solar energy too.

It’s high time that the government should undertake a massive plan of privatisation of power distribution across states. The consumers’ experience is better and losses have been reduced, wherever privatisation has been introduced in power distribution – be it Mumbai, Kolkata, Delhi, Ahmedabad or Bhiwandi.

Power is the basic requirement of a country and its growth is directly linked to the growth in GDP. Every 10 per cent increase in power generation results in 7 per cent growth in GDP. Without igniting the power generation again, the country cannot achieve the much-talked-about rebound growth in GDP.

Rupees 44,000 crore is the value of food grains wasted in India every year. India wastes 21 million tonnes of wheat every year, which equals to the yearly wheat production of the entire ‘Australia. What’s more, the food grain wastage value is 150 per cent of India’s budget allocation on agriculture.

While many of us may raise eye brows on these statistics, unfortunately these have not moved our law makers. While the parliament and media have more than engaged themselves on a question of 288,000 crore spent on Food Security bill, unfortunately, they have not shown even a fraction of seriousness towards yearly loss of £44,000 crore due to food wastage. Stopping the food wastage should be the preamble of the food security of the country.

The problem of food wastage is not new. Food Corporation of India has admitted of food grain wastage of 79 million tonnes between 2009 and 2013. India produces about 260 million tonnes of food grain every year including wheat, rice, pulses and cereals. Rice has the major share (105 million tonnes), in it, followed by wheat (95 million tonnes), cereals (42 million tonnes) and pulses of (18 million tonnes). Farmers them-selves store about 70 per cent of the produce on their own and 30 per cent is procured by the government through different schemes for storage and public distribution. While the storage by farmers suffers a wastage of 6 per cent due to rodents, insects and fungi, surprisingly the wastage is about 30 per cent when the food grain is stored by FCI and state warehouses. lt’s surprising that the highest wastage occurs in the so-called developed states of Gujarat, West Bengal,Punjab, Maharashtra and Uttarakhand.

FCI and State Warehousing Corporations together hold a storage capacity of only 70 million tonnes, whereas food grains procured every year exceed 80 million tonnes, creating a shortfall of about I0 million tonnes. An addition of emergency stock requirement of l0 per cent widens this gap to 20 million tonnes. While the average capacity of a facility is 20,000 tonnes, many of the FCI storage facilities are set up in open sky, making it easy for the grain to rot!

In the age of technology today, one is able to predict the consumer behaviour with minimal failures. Then, how come we are not able to predict the actual demand vs procurement of grains? Wrong estimates result in extra procurement, thus making FCI an official hoarder. Non-adoption of FIFO (first in, first out) principle further adds to this massive wastage. The solution is to develop an integrated software application linking overall production, demand , procurement and storage, keeping in view the associated regions and infrastructure available. The system will create most optimal location network of grain storage, minimizing travel distance for storage as well as final distribution. Such integrated software system is the key to building an efficient grain storage network.

The financial institutions, technology, consumer markets and infrastructure move along with structure of society. The change of joint family to nuclear families has forced these to change from hub 8r spoke model to distributed architecture. Therefore, rather than one big bank, we now have thousands of ATMs; intelligence is stored in clouds rather than in one big computer; and home deliveries take care of our requirements, instead of one big shop.Similarly, the grain storage infrastructure architecture also needs to change. From several hundred big storage spaces, the architecture needs to move into several thousand small go- downs close to farmers and distribution spots.

The second intervention of technology is needed in the storage infrastructure itself. Today, new-technology steel silos and silo bags are available, whereby the life and safety of grain are enhanced r multiple times by creating modified atmosphere of low oxygen and high co2. Through these technologies, one can create smaller storage of 2,000 tonnes per bag next to farmers, taking only 1/10th of an acre of land.

The last but the most important point is of creating a national policy for food storage. The National Grain Storage Policy should declare grain storage as an industry and government, through private sector participation or PPP model, should encourage new technology silos to be set up and managed.
Finally, while the Food Security Bill will involve procurement and distribution of 85 million tonnes of food grain every year, we neither have the storage facility nor the distribution set-up to handle such volumes. It seems we are sitting on a disaster waiting to happen, unless the government wakes up and take action immediately. Is anyone listening?

Every election in India has a flavour which political people call issue. I call it a flavour because if it’s really an issue then political parties will obviously have a plan to solve it. Most of time, it’s very superficial and that’s why without even believing in that issue, all parties portray themselves as champions of the issue.

Undoubtedly, the flavour of this election is corruption. However this is not the first time an election has been fought on the issue of corruption. Though leaders are claiming that they have the will to fight corruption, strangely enough no one seems to have laid a plan.It is a sad history that government after government has hardly taken any steps to control corruption. Political parties always banked on short memory of the public. It seems that every scandal has a shelf life – be it Bofors, 2G or CWG.
As per the dictionary corruption is “dishonest or fraudulent conduct by those in power, typically involving bribery”. In India, we have all had a brush with corruption in our everyday lives. My first brush with corruption was 37 back when I was forced to sleep on floor by the train TT in spite of having a valid reservation as he claimed that my name did not exist in reservation list. He made some 10 Rupees from a willing passenger and I got a lifetime experience. Over the years, the growth of corruption has certainly taken over inflation.

The only answer suggested by the political parties to fight corruption is the appointment of Lokpal. While it’s a welcome step, the past experience of Karnataka does not pronounce high hopes. The problem lies in our own will because instead of strengthening our existing institutions, we are creating newer institutions. But why have we not been able to control corruption? Or we have not tried enough? Not too difficult to answer as long as we focus on two old sayings: “The bottleneck is always at the top of the bottle”, Peter Drucker; ‘Ek hi saadhe sab sadhe, sab saadhe sab jaye” (Taking care of one main thing can take care of several other things automatically), Sant Kabir.The maturity of any society is judged by its ability to deliver quick justice. And justice delayed is justice denied. I consider our judicial system our bottleneck and every offender most often than not takes advantage of it.

With a mere glance on developed economies one can observe that the rate of corruption I low there because of their ability to deliver justice quickly. The rate of corruption in any country is inversely proportional to the time taken by its judicial system in delivering justice. The courts have been the biggest bottleneck. Every case, finally lands in the court and in the absence of any deterrent for being convicted soon, the accused roam free. This does not create fear in the mind of the offender and de-motivates anyone from fighting corruption.

Consider this: India has nearly 16,000 judges delivering justice to 120 crore people – too few to deal with current cases and highly inadequate to deal with pending cases. India has the highest number of pending cases in the world totaling 3.2 crore and the Supreme Court alone accounts for 66,000 cases. According to an estimate, it will take about 300 years by the existing system to deliver justice to these pending cases, provided there are no new cases registered.

Unless we reform the functioning of the judiciary, all our efforts in fighting corruption will continue to fail. The country will continue to discover scam after scam and those involved may get convicted after 20 years. Murder and rapes cases will take the entire lifetime of the involved families and the accused will roam free. Those in power will continue to commit crimes knowing full well that either they will not be caught or will manage to delay court judgements in their lifetime. l need not quote examples of such delays as we can all see the same in our families as well as in newspapers. It is more difficult to find examples of convictions on charges of corruption soon enough to deter society.

Here is what needs doing:

Courts should adopt a system of time bound delivery of justice. The maximum time taken should not be more than two years to start with. The system of adjournments should become strict; and only granted in exceptional cases.The government should set up new courts and number of judges should be tripled at least. Technology should be deployed extensively for remote hearing on video conference.

Without strengthening the judicial system we will continue to face violence and corruption every day. Any party with serious intentions to fight corruption should prioritize judicial reforms in its manifesto. Anyone listening!